On receipt of your orders our eCommerce fulfilment service will pick, pack and despatch, using the most appropriate carrier.

eCommerce fulfilment servicesWe also provide a mix of added-value eCommerce fulfilment services including:

  • Gift-wrapping
  • Over-labelling
  • Insertions
  • Labelling & Stickering
  • Hand Bagging
  • Storage
  • Re-packing
  • Palletisation
  • Shrink Wrapping
  • Poly Banding
  • Product Re-Work
  • Bar Coding

IT systems are an integral component in our logistics and fulfilment operations, providing visibility, stock history and accuracy.

Our EDI solutions streamline and simplify information exchange with partner and client systems, even if they are different, incompatible platforms.

NGL manage the routing of your shipments for optimal time definitive delivery from origin to the final warehouse or distribution centre as well as optimising your supply chain to reduce costs and improve customer service.

We handle full container loads (FCL), part loads (LCL), air freight and courier parcels and “make them available” for find delivery in the UK or onward distribution to continental Europe.

We are AEO accredited and can support you through goods classifications, Customs clearance, Duty & VAT calculations and declarations to clear your goods in the swiftest time possible.

NGL can help you register you as a ‘Foreign Trader’ for UK VAT and obtain EORI number.

Working with a freight forwarder like Norman Global Logistics that specialise in eCommerce shipment and fulfilment means that you can focus on running your business and maximising sales, confident that we will always deliver.

It is inevitable that some orders will be returned. Either because delivery could no the completed, or because the customers has an issue. This process is called return logistics and is an unavoidable part of the eCommerce business. Subject to your needs, which we would review in details, NGL can manage this process.

At each moment of sale, your online brand makes a customer promise on the quality of your product and its safe delivery. If you fail to deliver efficiently and on time, customers will be lost and your reputation tarnished. It is, therefore critical that you get your eCommerce fulfilment absolutely spot-on.

Our focus is on providing the eCommerce logistics solutions that deliver your customer promise and help your grow your online sales.